Three different jobs people constantly confuse
A repair fixes something broken: an error, a failed update, a contact form that stopped sending. A redesign changes how the site looks and converts while keeping its foundations. A rebuild replaces the foundations entirely. They cost very different amounts, and the most expensive mistake is paying for a bigger job than the problem needs — or papering over a failing foundation with repairs forever.
When a repair is the right answer
If the site was working and something specific broke — after an update, a hack, a hosting change — that's usually a repair. The same applies to isolated faults: one broken form, one error message, one slow feature. Repairs are precisely scoped, and you should expect a clear price for the specific fix, not an open-ended hourly meter. Our website repair cost guide explains what different repairs typically involve.
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When the problem is the design, not the code
If nothing is technically broken but the site looks dated, loads fine yet converts poorly, or no longer reflects the business you've become, repairs won't help — the site is working as designed; the design is the problem. That's redesign territory: keep the content history and any search visibility you've earned, modernise everything the visitor experiences. The redesign cost guide covers what moves the price.
When fixing is throwing good money after bad
Sometimes the honest answer is neither repair nor redesign. A site built on an abandoned platform, a theme no developer can safely update, or code so fragile that every fix breaks something else can cost more to maintain than to replace. The warning sign is when each repair quote approaches the cost of doing it properly — at that point a clean rebuild is usually the cheaper year, not just the nicer one.
A five-minute decision checklist
Ask, in order: Did something specific break? (repair). Is the site sound but underperforming or dated? (redesign). Does every fix cause a new problem, or is the platform itself the issue? (rebuild). Is the business about to change direction anyway? (redesign or rebuild — don't polish something you're about to replace). And always: has anyone actually looked properly, or is someone guessing? Diagnosis before money is the rule that makes the others safe.
How we handle this question at JUVANTO
We answer it with evidence, not a sales preference. The free enquiry starts with a proper look at your site — often including our automated website check — and we tell you plainly which of the three camps you're in, even when that's the cheaper one. You get a written quote to approve before any work, whether it's a targeted repair or a careful redesign. Wherever you're based, the process is the same — see how remote projects work.
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